Terms of Service

    These Terms of Service govern your use of KeenlyVAs services. By engaging with our services, you agree to the following terms.

    Last updated: March 2026

    1. Services

    KeenlyVAs provides virtual assistant services, including but not limited to administrative support, marketing assistance, automation, and specialized business support.

    Services are delivered remotely and based on agreed scope and subscription plan.

    2. Client Responsibilities

    Clients agree to:

    • Provide clear instructions and necessary access to tools or systems
    • Communicate expectations and deadlines
    • Ensure all materials provided are accurate and lawful

    KeenlyVAs is not responsible for delays caused by incomplete or inaccurate information.

    3. Payment Terms

    • Services are billed based on selected subscription or agreed project scope
    • Payments must be made in advance unless otherwise agreed
    • Late payments may result in suspension of services

    All fees are non-refundable unless otherwise stated.

    4. Confidentiality

    Both parties agree to maintain confidentiality of all sensitive information shared during the engagement.

    KeenlyVAs ensures that all virtual assistants are bound by confidentiality agreements.

    5. Intellectual Property

    All work produced by KeenlyVAs becomes the property of the client upon full payment, unless otherwise agreed.

    KeenlyVAs reserves the right to use non-confidential work for portfolio purposes.

    6. Limitation of Liability

    KeenlyVAs is not liable for:

    • Indirect or incidental damages
    • Loss of business, revenue, or data
    • Issues resulting from third-party platforms or tools

    Our liability is limited to the amount paid for services.

    7. Service Availability

    We aim to provide consistent and reliable service. However, availability may be affected by factors beyond our control.

    8. Termination

    Either party may terminate services with prior notice.

    Upon termination:

    • Outstanding payments must be settled
    • Access to services will be discontinued

    9. Modifications

    KeenlyVAs reserves the right to update these terms at any time. Continued use of services constitutes acceptance of the updated terms.

    10. Contact Information

    For any questions regarding these terms, contact: admin@keenlyvas.com